{"id":13,"date":"2024-04-06T10:34:58","date_gmt":"2024-04-06T09:34:58","guid":{"rendered":"https:\/\/stopshop701.com\/?page_id=13"},"modified":"2024-04-06T10:35:07","modified_gmt":"2024-04-06T09:35:07","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/stopshop701.com\/?page_id=13","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\n<p><h3>Overview<\/h3><\/p>\n\n\n\n<p>Eligibility: You may initiate a return or request a refund within 14 days of receiving your order, provided the items are unused, in their original condition, and with all tags and packaging intact.<\/p>\n\n\n\n<p>Faulty Items: In case of a damaged, defective, or incorrect product, please contact our customer support team immediately. We will guide you through the process of returning the item and arranging a replacement or refund.<\/p>\n\n\n\n<p>Shipping: The customer is responsible for return shipping costs unless the product is faulty or was sent in error.<br>Exceptions: Certain items, such as personal care products, underwear, or custom-made products, cannot be returned or refunded unless they are faulty.<\/p>\n\n\n\n<p>Restocking Fee: A 20% restocking fee will be deducted from the refund amount for any returned items that do not meet our conditions.<\/p>\n\n\n\n<p><h2>Refunds<\/h2><\/p>\n\n\n\n<p>Refund Processing: Refunds will be processed within 7 business days upon receipt of the returned items and inspection. They will be issued using the same payment method as the original purchase.<\/p>\n\n\n\n<p>If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.<\/p>\n\n\n\n<p><b>Late or missing refunds<\/b><\/p>\n\n\n\n<p>If you haven\u2019t received a refund yet, first check your bank account again.<\/p>\n\n\n\n<p>Then contact your credit card company, it may take some time before your refund is officially posted.<\/p>\n\n\n\n<p>Next contact your bank. There is often some processing time before a refund is posted.<\/p>\n\n\n\n<p>If you\u2019ve done all of this and you still have not received your refund yet, please contact us at {email address}.<\/p>\n\n\n\n<p><b>Sale items<\/b><\/p>\n\n\n\n<p>Only regular priced items may be refunded. Sale items cannot be refunded.<\/p>\n\n\n\n<p><h2>Exchanges<\/h2><\/p>\n\n\n\n<p>We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: info@stopshop701.com<\/p>\n\n\n\n<p><h2>Shipping returns<\/h2><\/p>\n\n\n\n<p>To return your product, you should mail your product to: infor@stopshop701.com.<\/p>\n\n\n\n<p>You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.<\/p>\n\n\n\n<p>Depending on where you live, the time it may take for your exchanged product to reach you may vary.<\/p>\n\n\n\n<p>If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don\u2019t guarantee that we will receive your returned item.<\/p>\n\n\n\n<p><h2>Need help?<\/h2><\/p>\n\n\n\n<p>Contact us at <em><strong>info@stopshop701.com<\/strong><\/em> for questions related to refunds and returns.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Overview Eligibility: You may initiate a return or request a refund within 14 days of receiving your order, provided the [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-13","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/stopshop701.com\/index.php?rest_route=\/wp\/v2\/pages\/13","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/stopshop701.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/stopshop701.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/stopshop701.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/stopshop701.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=13"}],"version-history":[{"count":2,"href":"https:\/\/stopshop701.com\/index.php?rest_route=\/wp\/v2\/pages\/13\/revisions"}],"predecessor-version":[{"id":955,"href":"https:\/\/stopshop701.com\/index.php?rest_route=\/wp\/v2\/pages\/13\/revisions\/955"}],"wp:attachment":[{"href":"https:\/\/stopshop701.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=13"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}